Terms of Use

Who we are

This website and the digital products sold through it, including Vitalyze (billed as Health Optimization Program), are sold and operated by INFOLAB LTDA, a limited company registered in Rio Grande do Sul, Brazil, under CNPJ 42.828.474/0001-76 ("InfoLab", "we", "us"). By using our website or products, or by making a purchase, you agree to these Terms.

Our products

We sell digital wellness web apps that you access in your browser. Our products provide educational content, routines and tracking tools. They are delivered digitally: no physical goods are shipped.

Our products are for educational and informational purposes only. They are not medical, nutritional or professional health advice, do not diagnose or treat any condition, and do not guarantee any specific result. Always consult a qualified healthcare professional before changing your health routine.

Eligibility

You must be at least 18 years old to buy and use our products.

Access to your product

After checkout, you access your product in its web app, using the link provided on the product page and in your purchase confirmation, by signing in with the email address used for your purchase. Please keep that email address accurate. Your access is personal: please don't share it or resell it.

Prices and payment

Prices, currency and billing terms are shown on each product page and at checkout before you pay. Payments are processed securely by Stripe. We do not see or store your full card details. Applicable taxes may be added at checkout depending on your location.

Subscriptions

Some products are sold as subscriptions that renew automatically each billing period until cancelled. You can cancel at any time by emailing [email protected]. After cancelling, you won't be charged again.

One-time purchases

Products sold as a one-time payment include access for as long as we operate the product, with no recurring charges.

Refunds

Every purchase is covered by our 14-day money-back guarantee. See our Refund Policy for details and how to request a refund.

Acceptable use and intellectual property

All content, software, design and trademarks in our products belong to INFOLAB LTDA or its licensors. You may use our products for personal, non-commercial purposes. You may not copy, redistribute, resell or reverse engineer them.

Disclaimers and liability

Our products are provided "as is". To the extent permitted by law, InfoLab is not liable for indirect or consequential damages arising from the use of our products. Nothing in these Terms limits any rights you have under mandatory consumer protection laws in your country.

Problems and support

If something isn't right with a purchase, please contact us first at [email protected]. We reply within 1–2 business days and most issues are resolved quickly.

Changes to these Terms

We may update these Terms from time to time. The date at the top of this page shows the latest version. Changes do not affect purchases already made.

Governing law

These Terms are governed by the laws of Brazil, without prejudice to any mandatory consumer protection rights you have in your country of residence.

Contact

INFOLAB LTDA, CNPJ 42.828.474/0001-76
Rio Grande do Sul, Brazil
[email protected]